Cookie Policy
Which cookies the Multilo website sets, what each one does, how long it lasts, and how to change your choice at any time.
What cookies are
A cookie is a small file a website stores in your browser so it can recognise you on your next request. Some are needed for the site to work at all, such as keeping you signed in. Others are optional and are only ever set if you accept them.
This page covers the Multilo website. The Multilo desktop app is not a browser and sets no cookies; what it collects is described in our privacy policy.
Strictly necessary
These are set whatever you choose, because the site cannot do what you asked without them. They keep you signed in, protect the sign-in forms from attack, and remember your cookie choice itself.
| Cookie | Set by | Purpose | Expires |
|---|---|---|---|
__Secure-next-auth.session-token | Multilo | Keeps you signed in to your account. | 30 days |
authjs.csrf-tokenauthjs.callback-url | Multilo | Protects the sign-in forms and returns you to the page you started from. | When you close the browser |
authjs.pkce.code_verifierauthjs.stateauthjs.nonce | Multilo | Secures the handshake while you sign in with Google or GitHub. | 15 minutes |
__Host-multilo.one-tap-nonce | Multilo | Ties a Google One Tap sign-in to the browser that asked for it. | 10 minutes |
multilo_consent | Multilo | Remembers whether you accepted or declined optional cookies. | 1 year |
__stripe_mid__stripe_sid | Stripe | Stripe's fraud checks on the payment form. Set only on the checkout and billing pages. | 1 year / 30 minutes |
Functional
These remember a preference you set. Nothing here identifies you or follows you to other sites.
| Cookie | Set by | Purpose | Expires |
|---|---|---|---|
NEXT_LOCALE | Multilo | Remembers the language you chose. | 1 year |
multilo_eb | Multilo | Remembers that you dismissed an event announcement. | 1 year |
Analytics and marketing
These are set only after you press Accept in the cookie banner. Before that, and if you decline, none of them are placed.
| Cookie | Set by | Purpose | Expires |
|---|---|---|---|
_ga_ga_*_gid | Measures which pages are visited, so we can see what to improve. | 2 years / 1 day | |
_fbp | Meta | Measures whether our ads lead to sign-ups. | 3 months |
_clck_clskCLID | Microsoft Clarity | Records anonymised page interactions to find usability problems. | 1 year / 1 day |
The cookies in this table are set by the companies named, not by us. They decide how long they last, so these durations can change without notice.
Local storage
Separately from cookies, the site keeps your light or dark theme choice in your browser's local storage, so the page does not flash the wrong colours while loading. It stays on your device, is never sent to us, and clearing your browser data removes it.
Changing your choice
You can give or withdraw consent at any time. This reopens the cookie banner:
You can also block or delete cookies in your browser settings. Blocking the strictly necessary ones will sign you out and may stop parts of the site working.
Changes to this policy
If we add or remove a cookie, we update this page and the date above. If a change means we start using cookies for a new purpose, we ask for your consent again.
Questions
Write to support@multilo.com if anything here is unclear, or if you want to know more about a specific cookie.