Rules for using Multilo.

Agreement

By using Multilo, you agree to these terms. If you use the service for an organization, school, lab, or company, you confirm that you have authority to accept these terms for that organization.

The service

Multilo is a desktop and web account service for academic writing, research workflows, citations, document editing, code and data assistance, model access, and project setup. AI output can be incomplete or incorrect, so users are responsible for reviewing all work before submitting, publishing, or relying on it.

Accounts

• You must provide accurate account information and keep your login credentials and desktop connection credentials secure.
• You are responsible for activity under your account unless you promptly report unauthorized access.
• We may suspend or restrict accounts that violate these terms, create security risk, or misuse the service.

Acceptable use

You may not use the service to:

• Break laws, payment rules, or third-party rights.
• Submit harmful code, malware, spam, or abusive content.
• Attempt to bypass authentication, quotas, billing, or limits.
• Misrepresent AI-generated work as original where your academic institution, publisher, or employer prohibits it.
• Use the service for high-risk decisions where inaccurate output could cause legal, medical, financial, or safety harm.

Global availability and export controls

The service is not available where prohibited by sanctions, export controls, payment-network rules, or other applicable laws. You may not use the service if you are located in, organized under the laws of, or ordinarily resident in a restricted jurisdiction, or if you are on a restricted-party list. We may block, suspend, or limit service where required for legal or compliance reasons.

Subscriptions and billing

Paid plans are billed in U.S. dollars through Stripe and renew automatically unless canceled. Plan limits, prices, and features are shown on the Pricing page. You can cancel from your account page or by contacting support before the next renewal. Refunds and cancellation handling are described in the Refund Policy.

User content

You keep ownership of documents, prompts, project files, and other content you submit. You grant us the limited rights needed to process that content to provide, secure, support, and improve the service. You are responsible for having the rights and permissions needed for content you upload or submit.

Consent and permissions

Desktop account connection, cloud AI requests, GitHub-backed project services, installer downloads, and optional extensions may require affirmative consent in the website or desktop app. Optional diagnostic telemetry and crash reporting can be turned off in the desktop settings. Extension installs require reviewing the publisher, capabilities, package information, and declared permissions before enabling.

Third-party services

The service may connect with Stripe, GitHub, authentication providers, AI model providers, hosting providers, and other infrastructure. Those services may have their own terms and policies. We are not responsible for third-party services outside our control.

Intellectual property

The website, desktop app, product name, design, code, and related materials are owned by Multilo or its licensors. These terms do not transfer ownership of our product or brand to you.

Disclaimers and limits

The service is provided as available. To the maximum extent allowed by law, we disclaim warranties that the service will be uninterrupted, error-free, or meet every academic requirement. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, goodwill, or academic outcomes.

Changes and contact

We may update these terms as the product changes. Material changes will be posted on this page. Questions can be sent to intuto4u@gmail.com.